{ "name": "Who takes call center audio and transcripts", "title": "Who takes call center audio and transcripts", "kind": "terms-board", "url": "https://sellcallcenterdatatoai.com/datasets/call-center-data-buyers/", "csv": "https://sellcallcenterdatatoai.com/datasets/call-center-data-buyers.csv", "markdown": "https://sellcallcenterdatatoai.com/datasets/call-center-data-buyers/index.md", "computed_at": "2026-10-28", "license": "https://sellcallcenterdatatoai.com/terms", "headline": "5 of 15 organisations whose pages we read license data from the businesses that own it, read 28 October 2026.", "quotes": [ "5 of 15 organisations whose pages we read license data from the businesses that own it, read 28 October 2026.", "How it takes the data, by organisation: sells or collects call and speech data of its own 8 of 15, licenses data from the businesses that own it 5 of 15, runs a marketplace where owners list and sell data 2 of 15 (15 organisations, read 28 October 2026).", "Whether it names call or conversation audio, by organisation: names company data generally, calls not singled out 6 of 15, names call center, phone or conversational audio 5 of 15, names transcripts or customer conversations as text 4 of 15 (15 organisations, read 28 October 2026).", "The data it names, in its words, by organisation: stated 9 of 15, not stated 6 of 15 (15 organisations, read 28 October 2026).", "How an owner gets in, by organisation: stated 8 of 15, not stated 7 of 15 (15 organisations, read 28 October 2026).", "What it says about ownership, by organisation: stated 11 of 15, not stated 4 of 15 (15 organisations, read 28 October 2026)." ], "citation": "\"Who takes call center audio and transcripts\", updated 2026-10-28, https://sellcallcenterdatatoai.com/datasets/call-center-data-buyers/.", "national": { "n": 15, "unit": "organisations", "documents": 15, "published_sources": 15, "named_sources": 19 }, "board": { "type": "clauses", "noun": { "one": "organisation", "many": "organisations" 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"label": "The data it names, in its words", "counts": { "not-stated": 6, "stated": 9 }, "values": [ { "value": "stated", "text": "stated" } ], "clause": true }, { "id": "door", "label": "How an owner gets in", "counts": { "not-stated": 7, "stated": 8 }, "values": [ { "value": "stated", "text": "stated" } ], "clause": true }, { "id": "ownership", "label": "What it says about ownership", "counts": { "stated": 11, "not-stated": 4 }, "values": [ { "value": "stated", "text": "stated" } ], "clause": true } ], "lead": { "type": "share", "field": "route", "value": "licenses-from-owners", "n": 5, "of": 15, "label": "License data from the businesses that own it" }, "vendors": [ { "name": "Appen", "answers": { "route": { "value": "sells-own-collection", "text": "sells or collects call and speech data of its own", "documents": [ { "document": "Off-the-shelf AI training datasets", "url": "https://www.appen.com/off-the-shelf-datasets", "value": "sells-own-collection", "quote": "Off-the-shelf (OTS) 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documented consent and licensing terms, with provenance records…", "documents": [ { "document": "Off-the-shelf AI training datasets", "url": "https://www.appen.com/off-the-shelf-datasets", "value": "stated", "quote": "All are collected under documented consent and licensing terms, with provenance records your legal and compliance teams can review." } ] } } }, { "name": "AWS Data Exchange", "answers": { "route": { "value": "marketplace", "text": "runs a marketplace where owners list and sell data", "documents": [ { "document": "Data providers", "url": "https://aws.amazon.com/data-exchange/providers/", "value": "marketplace", "quote": "Make it easy to reach AWS customers with your data files, tables, and APIs on the AWS Data Exchange catalog" } ] }, "call_data": { "value": "company-data-generally", "text": "names company data generally, calls not singled out", "documents": [ { "document": "Data providers", "url": "https://aws.amazon.com/data-exchange/providers/", "value": "company-data-generally", "quote": "make the world's third-party data easy to find in one data catalog" } ] }, "asks_for": { "value": "stated", "text": "your data files, tables, and APIs", "documents": [ { "document": "Data providers", "url": "https://aws.amazon.com/data-exchange/providers/", "value": "stated", "quote": "your data files, tables, and APIs" } ] }, "door": { "value": "stated", "text": "Become a data provider Make it easy to reach AWS customers", "documents": [ { "document": "Data providers", "url": "https://aws.amazon.com/data-exchange/providers/", "value": "stated", "quote": "Become a data provider Make it easy to reach AWS customers" } ] }, "ownership": { "value": "not-stated", "text": "not stated", "documents": [ { "document": "Data providers", "url": "https://aws.amazon.com/data-exchange/providers/", "value": "not-stated", "quote": "" } ] } } }, { "name": "David AI", "answers": { "route": { "value": "sells-own-collection", "text": "sells or collects call and speech data of its own", "documents": [ { "document": "Home page", "url": "https://www.withdavid.ai/", "value": "sells-own-collection", "quote": "We are an audio data research company." } ] }, "call_data": { "value": "names-call-audio", "text": "names call center, phone or conversational audio", "documents": [ { "document": "Home page", "url": "https://www.withdavid.ai/", "value": "names-call-audio", "quote": "A dataset suite designed for speech-to-speech, multilingual, and voice interaction systems" } ] }, "asks_for": { "value": "stated", "text": "A collection of expert conversations across a range of domains.", "documents": [ { "document": "Home page", "url": "https://www.withdavid.ai/", "value": "stated", "quote": "A collection of expert conversations across a range of domains." } ] }, "door": { "value": "stated", "text": "Contact us to request a sample, explore more options, or collaborate on a new dataset.", "documents": [ { "document": "Home page", "url": "https://www.withdavid.ai/", "value": "stated", "quote": "Contact us to request a sample, explore more options, or collaborate on a new dataset." } ] }, "ownership": { "value": "stated", "text": "Enter a data license agreement for the dataset and use-cases your team needs.", "documents": [ { "document": "Home page", "url": "https://www.withdavid.ai/", "value": "stated", "quote": "Enter a data license agreement for the dataset and use-cases your team needs." } ] } } }, { "name": "Defined.ai", "answers": { "route": { "value": "licenses-from-owners", "text": "licenses data from the businesses that own it", "documents": [ { "document": "Partnership Programs", "url": "https://defined.ai/partnerships", "value": "licenses-from-owners", "quote": "Monetize your data ethically and easily with Defined.ai’s Partnership Programs. Whether you own or process data, create new revenue streams for your business." } ] }, "call_data": { "value": "company-data-generally", "text": "names company data generally, calls not singled out", "documents": [ { "document": "Partnership Programs", "url": "https://defined.ai/partnerships", "value": "company-data-generally", "quote": "Any business that generates or aggregates data" } ] }, "asks_for": { "value": "stated", "text": "Audio, video, image, text or multimodal data", "documents": [ { "document": "Partnership Programs", "url": "https://defined.ai/partnerships", "value": "stated", "quote": "Audio, video, image, text or multimodal data" } ] }, "door": { "value": "stated", "text": "Apply as a Data Partner Apply as an AI Service Supplier", "documents": [ { "document": "Partnership Programs", "url": "https://defined.ai/partnerships", "value": "stated", "quote": "Apply as a Data Partner Apply as an AI Service Supplier" } ] }, "ownership": { "value": "stated", "text": "Assessment of your licensing rights as well as legal, compliance and cybersecurity checks", "documents": [ { "document": "Partnership Programs", "url": "https://defined.ai/partnerships", "value": "stated", "quote": "Assessment of your licensing rights as well as legal, compliance and cybersecurity checks" } ] } } }, { "name": "FutureBeeAI", "answers": { "route": { "value": "sells-own-collection", "text": "sells or collects call and speech data of its own", "documents": [ { "document": "Home page", "url": "https://www.futurebeeai.com/", "value": "sells-own-collection", "quote": "Collecting real-world speech, text, image, video, and multimodal data tailored to your AI needs-globally and at scale." } ] }, "call_data": { "value": "company-data-generally", "text": "names company data generally, calls not singled out", "documents": [ { "document": "Home page", "url": "https://www.futurebeeai.com/", "value": "company-data-generally", "quote": "High-Quality, Diverse & Ethical AI Data" } ] }, "asks_for": { "value": "not-stated", "text": "not stated", "documents": [ { "document": "Home page", "url": "https://www.futurebeeai.com/", "value": "not-stated", "quote": "" } ] }, "door": { "value": "not-stated", "text": "not stated", "documents": [ { "document": "Home page", "url": "https://www.futurebeeai.com/", "value": "not-stated", "quote": "" } ] }, "ownership": { "value": "not-stated", "text": "not stated", "documents": [ { "document": "Home page", "url": "https://www.futurebeeai.com/", "value": "not-stated", "quote": "" } ] } } }, { "name": "Grepped", "answers": { "route": { "value": "marketplace", "text": "runs a marketplace where owners list and sell data", "documents": [ { "document": "Grepped for Business", "url": "https://grepped.ai/business", "value": "marketplace", "quote": "Premium licensing for company data worth millions." } ] }, "call_data": { "value": "company-data-generally", "text": "names company data generally, calls not singled out", "documents": [ { "document": "Grepped for Business", "url": "https://grepped.ai/business", "value": "company-data-generally", "quote": "Records, tables, logs, and exports from the systems that run the business" } ] }, "asks_for": { "value": "stated", "text": "Your team’s tools, connected read-only. 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"fc65dc88f5b8cbc46c7a672ff1f6fdc3e1ae71b7c76610173665258686b9d787" }, { "subject": "Appen", "url": "https://www.appen.com/off-the-shelf-datasets", "document": "Off-the-shelf AI training datasets", "question": "call_data", "answer": "company-data-generally", "answer_text": "names company data generally, calls not singled out", "status": "stated", "retrieved_at": "2026-10-08", "quote": "from reinforcement learning (RL) tasks and verifiers to speech, code, and enterprise data", "text_sha256": "fc65dc88f5b8cbc46c7a672ff1f6fdc3e1ae71b7c76610173665258686b9d787" }, { "subject": "Appen", "url": "https://www.appen.com/off-the-shelf-datasets", "document": "Off-the-shelf AI training datasets", "question": "asks_for", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-08", "quote": "No answer on the page, which ran to 26,258 characters when read on 2026-10-08.", "text_sha256": "fc65dc88f5b8cbc46c7a672ff1f6fdc3e1ae71b7c76610173665258686b9d787" }, { "subject": "Appen", "url": "https://www.appen.com/off-the-shelf-datasets", "document": "Off-the-shelf AI training datasets", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-08", "quote": "No answer on the page, which ran to 26,258 characters when read on 2026-10-08.", "text_sha256": "fc65dc88f5b8cbc46c7a672ff1f6fdc3e1ae71b7c76610173665258686b9d787" }, { "subject": "Appen", "url": "https://www.appen.com/off-the-shelf-datasets", "document": "Off-the-shelf AI training datasets", "question": "ownership", "answer": "stated", "answer_text": "All are collected under documented consent and licensing terms, with provenance records…", "status": "stated", "retrieved_at": "2026-10-08", "quote": "All are collected under documented consent and licensing terms, with provenance records your legal and compliance teams can review.", "text_sha256": "fc65dc88f5b8cbc46c7a672ff1f6fdc3e1ae71b7c76610173665258686b9d787" }, { "subject": "AWS Data Exchange", "url": "https://aws.amazon.com/data-exchange/providers/", "document": "Data providers", "question": "route", "answer": "marketplace", "answer_text": "runs a marketplace where owners list and sell data", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Make it easy to reach AWS customers with your data files, tables, and APIs on the AWS Data Exchange catalog", "text_sha256": "a7b6a7023a30a6324095cbfd4e26615374f63726996f8ce11b1c33b76625f00e" }, { "subject": "AWS Data Exchange", "url": "https://aws.amazon.com/data-exchange/providers/", "document": "Data providers", "question": "call_data", "answer": "company-data-generally", "answer_text": "names company data generally, calls not singled out", "status": "stated", "retrieved_at": "2026-10-27", "quote": "make the world's third-party data easy to find in one data catalog", "text_sha256": "a7b6a7023a30a6324095cbfd4e26615374f63726996f8ce11b1c33b76625f00e" }, { "subject": "AWS Data Exchange", "url": "https://aws.amazon.com/data-exchange/providers/", "document": "Data providers", "question": "asks_for", "answer": "stated", "answer_text": "your data files, tables, and APIs", "status": "stated", "retrieved_at": "2026-10-27", "quote": "your data files, tables, and APIs", "text_sha256": "a7b6a7023a30a6324095cbfd4e26615374f63726996f8ce11b1c33b76625f00e" }, { "subject": "AWS Data Exchange", "url": "https://aws.amazon.com/data-exchange/providers/", "document": "Data providers", "question": "door", "answer": "stated", "answer_text": "Become a data provider Make it easy to reach AWS customers", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Become a data provider Make it easy to reach AWS customers", "text_sha256": "a7b6a7023a30a6324095cbfd4e26615374f63726996f8ce11b1c33b76625f00e" }, { "subject": "AWS Data Exchange", "url": "https://aws.amazon.com/data-exchange/providers/", "document": "Data providers", "question": "ownership", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-27", "quote": "No answer on the page, which ran to 6,647 characters when read on 2026-10-27.", "text_sha256": "a7b6a7023a30a6324095cbfd4e26615374f63726996f8ce11b1c33b76625f00e" }, { "subject": "David AI", "url": "https://www.withdavid.ai/", "document": "Home page", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-28", "quote": "We are an audio data research company.", "text_sha256": "0d44ef4add3356148086882ab3c9ea5fd60f90d37efa960f12bbe08bc4118485" }, { "subject": "David AI", "url": "https://www.withdavid.ai/", "document": "Home page", "question": "call_data", "answer": "names-call-audio", "answer_text": "names call center, phone or conversational audio", "status": "stated", "retrieved_at": "2026-10-28", "quote": "A dataset suite designed for speech-to-speech, multilingual, and voice interaction systems", "text_sha256": "0d44ef4add3356148086882ab3c9ea5fd60f90d37efa960f12bbe08bc4118485" }, { "subject": "David AI", "url": "https://www.withdavid.ai/", "document": "Home page", "question": "asks_for", "answer": "stated", "answer_text": "A collection of expert conversations across a range of domains.", "status": "stated", "retrieved_at": "2026-10-28", "quote": "A collection of expert conversations across a range of domains.", "text_sha256": "0d44ef4add3356148086882ab3c9ea5fd60f90d37efa960f12bbe08bc4118485" }, { "subject": "David AI", "url": "https://www.withdavid.ai/", "document": "Home page", "question": "door", "answer": "stated", "answer_text": "Contact us to request a sample, explore more options, or collaborate on a new dataset.", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Contact us to request a sample, explore more options, or collaborate on a new dataset.", "text_sha256": "0d44ef4add3356148086882ab3c9ea5fd60f90d37efa960f12bbe08bc4118485" }, { "subject": "David AI", "url": "https://www.withdavid.ai/", "document": "Home page", "question": "ownership", "answer": "stated", "answer_text": "Enter a data license agreement for the dataset and use-cases your team needs.", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Enter a data license agreement for the dataset and use-cases your team needs.", "text_sha256": "0d44ef4add3356148086882ab3c9ea5fd60f90d37efa960f12bbe08bc4118485" }, { "subject": "Defined.ai", "url": "https://defined.ai/partnerships", "document": "Partnership Programs", "question": "route", "answer": "licenses-from-owners", "answer_text": "licenses data from the businesses that own it", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Monetize your data ethically and easily with Defined.ai’s Partnership Programs. Whether you own or process data, create new revenue streams for your business.", "text_sha256": "e9a5b98f323ff524f283a26990e8c424f844faa36533b4efd22e286f5d88000e" }, { "subject": "Defined.ai", "url": "https://defined.ai/partnerships", "document": "Partnership Programs", "question": "call_data", "answer": "company-data-generally", "answer_text": "names company data generally, calls not singled out", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Any business that generates or aggregates data", "text_sha256": "e9a5b98f323ff524f283a26990e8c424f844faa36533b4efd22e286f5d88000e" }, { "subject": "Defined.ai", "url": "https://defined.ai/partnerships", "document": "Partnership Programs", "question": "asks_for", "answer": "stated", "answer_text": "Audio, video, image, text or multimodal data", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Audio, video, image, text or multimodal data", "text_sha256": "e9a5b98f323ff524f283a26990e8c424f844faa36533b4efd22e286f5d88000e" }, { "subject": "Defined.ai", "url": "https://defined.ai/partnerships", "document": "Partnership Programs", "question": "door", "answer": "stated", "answer_text": "Apply as a Data Partner Apply as an AI Service Supplier", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Apply as a Data Partner Apply as an AI Service Supplier", "text_sha256": "e9a5b98f323ff524f283a26990e8c424f844faa36533b4efd22e286f5d88000e" }, { "subject": "Defined.ai", "url": "https://defined.ai/partnerships", "document": "Partnership Programs", "question": "ownership", "answer": "stated", "answer_text": "Assessment of your licensing rights as well as legal, compliance and cybersecurity checks", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Assessment of your licensing rights as well as legal, compliance and cybersecurity checks", "text_sha256": "e9a5b98f323ff524f283a26990e8c424f844faa36533b4efd22e286f5d88000e" }, { "subject": "FutureBeeAI", "url": "https://www.futurebeeai.com/", "document": "Home page", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Collecting real-world speech, text, image, video, and multimodal data tailored to your AI needs-globally and at scale.", "text_sha256": "999f5fe51e0bb027df562e8e6c1dc635dbae48f625c55c8da70f97d4ccc10a2c" }, { "subject": "FutureBeeAI", "url": "https://www.futurebeeai.com/", "document": "Home page", "question": "call_data", "answer": "company-data-generally", "answer_text": "names company data generally, calls not singled out", "status": "stated", "retrieved_at": "2026-10-28", "quote": "High-Quality, Diverse & Ethical AI Data", "text_sha256": "999f5fe51e0bb027df562e8e6c1dc635dbae48f625c55c8da70f97d4ccc10a2c" }, { "subject": "FutureBeeAI", "url": "https://www.futurebeeai.com/", "document": "Home page", "question": "asks_for", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 6,863 characters when read on 2026-10-28.", "text_sha256": "999f5fe51e0bb027df562e8e6c1dc635dbae48f625c55c8da70f97d4ccc10a2c" }, { "subject": "FutureBeeAI", "url": "https://www.futurebeeai.com/", "document": "Home page", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 6,863 characters when read on 2026-10-28.", "text_sha256": "999f5fe51e0bb027df562e8e6c1dc635dbae48f625c55c8da70f97d4ccc10a2c" }, { "subject": "FutureBeeAI", "url": "https://www.futurebeeai.com/", "document": "Home page", "question": "ownership", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 6,863 characters when read on 2026-10-28.", "text_sha256": "999f5fe51e0bb027df562e8e6c1dc635dbae48f625c55c8da70f97d4ccc10a2c" }, { "subject": "Grepped", "url": "https://grepped.ai/business", "document": "Grepped for Business", "question": "route", "answer": "marketplace", "answer_text": "runs a marketplace where owners list and sell data", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Premium licensing for company data worth millions.", "text_sha256": "756b7a0458cbc4cb68a412ac895a0d8022ebad06d7f45f6e3d7a19061abedc96" }, { "subject": "Grepped", "url": "https://grepped.ai/business", "document": "Grepped for Business", "question": "call_data", "answer": "company-data-generally", "answer_text": "names company data generally, calls not singled out", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Records, tables, logs, and exports from the systems that run the business", "text_sha256": "756b7a0458cbc4cb68a412ac895a0d8022ebad06d7f45f6e3d7a19061abedc96" }, { "subject": "Grepped", "url": "https://grepped.ai/business", "document": "Grepped for Business", "question": "asks_for", "answer": "stated", "answer_text": "Your team’s tools, connected read-only. Messages, docs, tickets, code, and records.", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Your team’s tools, connected read-only. Messages, docs, tickets, code, and records.", "text_sha256": "756b7a0458cbc4cb68a412ac895a0d8022ebad06d7f45f6e3d7a19061abedc96" }, { "subject": "Grepped", "url": "https://grepped.ai/business", "document": "Grepped for Business", "question": "door", "answer": "stated", "answer_text": "Email us at e@grepped.ai if you are interested in licensing your data.", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Email us at e@grepped.ai if you are interested in licensing your data.", "text_sha256": "756b7a0458cbc4cb68a412ac895a0d8022ebad06d7f45f6e3d7a19061abedc96" }, { "subject": "Grepped", "url": "https://grepped.ai/business", "document": "Grepped for Business", "question": "ownership", "answer": "stated", "answer_text": "We strip customer names, contact details, and identifying information before anything…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "We strip customer names, contact details, and identifying information before anything leaves processing.", "text_sha256": "756b7a0458cbc4cb68a412ac895a0d8022ebad06d7f45f6e3d7a19061abedc96" }, { "subject": "LXT", "url": "https://www.lxt.ai/data-collection/", "document": "Data collection services", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Collect fresh, high-quality datasets – audio, image, video, text, and more – created to match your model goals", "text_sha256": "4b7b03189ec449807cf980326685997314199cc14d2823a51792a609fcd954c6" }, { "subject": "LXT", "url": "https://www.lxt.ai/data-collection/", "document": "Data collection services", "question": "call_data", "answer": "names-transcripts", "answer_text": "names transcripts or customer conversations as text", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Domain-specific corpora, conversational text, user-generated content, and handwriting", "text_sha256": "4b7b03189ec449807cf980326685997314199cc14d2823a51792a609fcd954c6" }, { "subject": "LXT", "url": "https://www.lxt.ai/data-collection/", "document": "Data collection services", "question": "asks_for", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 7,879 characters when read on 2026-10-28.", "text_sha256": "4b7b03189ec449807cf980326685997314199cc14d2823a51792a609fcd954c6" }, { "subject": "LXT", "url": "https://www.lxt.ai/data-collection/", "document": "Data collection services", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 7,879 characters when read on 2026-10-28.", "text_sha256": "4b7b03189ec449807cf980326685997314199cc14d2823a51792a609fcd954c6" }, { "subject": "LXT", "url": "https://www.lxt.ai/data-collection/", "document": "Data collection services", "question": "ownership", "answer": "stated", "answer_text": "All data is freshly recorded or created by contributors who consent to each task", "status": "stated", "retrieved_at": "2026-10-28", "quote": "All data is freshly recorded or created by contributors who consent to each task", "text_sha256": "4b7b03189ec449807cf980326685997314199cc14d2823a51792a609fcd954c6" }, { "subject": "Macgence", "url": "https://data.macgence.com/category/call-center-conversation-speech-datasets", "document": "Call center conversation speech datasets", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Home Call Center Conversation Speech Datasets", "text_sha256": "655b035fa3702e3c434c53e0356f47a802545353448852d24f4f881b397fb520" }, { "subject": "Macgence", "url": "https://data.macgence.com/category/call-center-conversation-speech-datasets", "document": "Call center conversation speech datasets", "question": "call_data", "answer": "names-call-audio", "answer_text": "names call center, phone or conversational audio", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Use Case ASR Conversational AI Chatbot Language Modelling TTS Speech Analytics", "text_sha256": "655b035fa3702e3c434c53e0356f47a802545353448852d24f4f881b397fb520" }, { "subject": "Macgence", "url": "https://data.macgence.com/category/call-center-conversation-speech-datasets", "document": "Call center conversation speech datasets", "question": "asks_for", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 10,374 characters when read on 2026-10-28.", "text_sha256": "655b035fa3702e3c434c53e0356f47a802545353448852d24f4f881b397fb520" }, { "subject": "Macgence", "url": "https://data.macgence.com/category/call-center-conversation-speech-datasets", "document": "Call center conversation speech datasets", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 10,374 characters when read on 2026-10-28.", "text_sha256": "655b035fa3702e3c434c53e0356f47a802545353448852d24f4f881b397fb520" }, { "subject": "Macgence", "url": "https://data.macgence.com/category/call-center-conversation-speech-datasets", "document": "Call center conversation speech datasets", "question": "ownership", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 10,374 characters when read on 2026-10-28.", "text_sha256": "655b035fa3702e3c434c53e0356f47a802545353448852d24f4f881b397fb520" }, { "subject": "micro1", "url": "https://www.micro1.ai/data-partnerships", "document": "Company Data Partnerships", "question": "route", "answer": "licenses-from-owners", "answer_text": "licenses data from the businesses that own it", "status": "stated", "retrieved_at": "2026-10-27", "quote": "We pay in full within 30 days of acceptance, with payments typically ranging from $150K to over $2M.", "text_sha256": "afbbd50f20a73360f92268504d4103cb65d37ec21e0286ab34fd3834a72eb777" }, { "subject": "micro1", "url": "https://www.micro1.ai/data-partnerships", "document": "Company Data Partnerships", "question": "call_data", "answer": "names-transcripts", "answer_text": "names transcripts or customer conversations as text", "status": "stated", "retrieved_at": "2026-10-27", "quote": "This can include internal communications, SOPs, project histories, CRM records, support tickets, and other business documentation.", "text_sha256": "afbbd50f20a73360f92268504d4103cb65d37ec21e0286ab34fd3834a72eb777" }, { "subject": "micro1", "url": "https://www.micro1.ai/data-partnerships", "document": "Company Data Partnerships", "question": "asks_for", "answer": "stated", "answer_text": "established companies with 30+ full-time employees, mature business operations, and…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "established companies with 30+ full-time employees, mature business operations, and substantial historical operational data", "text_sha256": "afbbd50f20a73360f92268504d4103cb65d37ec21e0286ab34fd3834a72eb777" }, { "subject": "micro1", "url": "https://www.micro1.ai/data-partnerships", "document": "Company Data Partnerships", "question": "door", "answer": "stated", "answer_text": "You securely transfer your data through our APIs or other approved methods. We review the…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "You securely transfer your data through our APIs or other approved methods. We review the data for completeness.", "text_sha256": "afbbd50f20a73360f92268504d4103cb65d37ec21e0286ab34fd3834a72eb777" }, { "subject": "micro1", "url": "https://www.micro1.ai/data-partnerships", "document": "Company Data Partnerships", "question": "ownership", "answer": "stated", "answer_text": "companies have the opportunity to review representative samples before use, and deletion…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "companies have the opportunity to review representative samples before use, and deletion requests are honored according to the terms of the engagement", "text_sha256": "afbbd50f20a73360f92268504d4103cb65d37ec21e0286ab34fd3834a72eb777" }, { "subject": "Nexdata", "url": "https://www.nexdata.ai/datasets/speechrecog", "document": "Speech recognition datasets", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Nexdata provides high-quality speech datasets covering diverse accents, environments, languages, and real-world scenarios for robust ASR model training.", "text_sha256": "ab370beb2f23e2b1f6f00b769f30af05904918ff160663da849d33884d8a3eb9" }, { "subject": "Nexdata", "url": "https://www.nexdata.ai/datasets/speechrecog", "document": "Speech recognition datasets", "question": "call_data", "answer": "names-call-audio", "answer_text": "names call center, phone or conversational audio", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Japanese Full-Duplex Multi-Channel Speech Dataset is collected from dialogues based on given topics.", "text_sha256": "ab370beb2f23e2b1f6f00b769f30af05904918ff160663da849d33884d8a3eb9" }, { "subject": "Nexdata", "url": "https://www.nexdata.ai/datasets/speechrecog", "document": "Speech recognition datasets", "question": "asks_for", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 10,280 characters when read on 2026-10-28.", "text_sha256": "ab370beb2f23e2b1f6f00b769f30af05904918ff160663da849d33884d8a3eb9" }, { "subject": "Nexdata", "url": "https://www.nexdata.ai/datasets/speechrecog", "document": "Speech recognition datasets", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 10,280 characters when read on 2026-10-28.", "text_sha256": "ab370beb2f23e2b1f6f00b769f30af05904918ff160663da849d33884d8a3eb9" }, { "subject": "Nexdata", "url": "https://www.nexdata.ai/datasets/speechrecog", "document": "Speech recognition datasets", "question": "ownership", "answer": "stated", "answer_text": "ensuring the maintenance of user privacy and legal rights throughout the data collection…", "status": "stated", "retrieved_at": "2026-10-28", "quote": "ensuring the maintenance of user privacy and legal rights throughout the data collection, storage, and usage processes", "text_sha256": "ab370beb2f23e2b1f6f00b769f30af05904918ff160663da849d33884d8a3eb9" }, { "subject": "Nyne", "url": "https://nyne.ai/data-partnerships", "document": "Data partnerships", "question": "route", "answer": "licenses-from-owners", "answer_text": "licenses data from the businesses that own it", "status": "stated", "retrieved_at": "2026-10-27", "quote": "We partner with you to license your company's data.", "text_sha256": "547a1a110d297a3131c92dd36f2596697a441afa9e7cafb4c1bd8352a849aa80" }, { "subject": "Nyne", "url": "https://nyne.ai/data-partnerships", "document": "Data partnerships", "question": "call_data", "answer": "names-transcripts", "answer_text": "names transcripts or customer conversations as text", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Full conversation histories, threads, participants, and reply structure preserved intact.", "text_sha256": "547a1a110d297a3131c92dd36f2596697a441afa9e7cafb4c1bd8352a849aa80" }, { "subject": "Nyne", "url": "https://nyne.ai/data-partnerships", "document": "Data partnerships", "question": "asks_for", "answer": "stated", "answer_text": "CRM, HR, ERP, and support records from the core systems teams operate in every day.", "status": "stated", "retrieved_at": "2026-10-27", "quote": "CRM, HR, ERP, and support records from the core systems teams operate in every day.", "text_sha256": "547a1a110d297a3131c92dd36f2596697a441afa9e7cafb4c1bd8352a849aa80" }, { "subject": "Nyne", "url": "https://nyne.ai/data-partnerships", "document": "Data partnerships", "question": "door", "answer": "stated", "answer_text": "You decide what data you share. We work with your team to scope what's relevant and what…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "You decide what data you share. We work with your team to scope what's relevant and what protections apply.", "text_sha256": "547a1a110d297a3131c92dd36f2596697a441afa9e7cafb4c1bd8352a849aa80" }, { "subject": "Nyne", "url": "https://nyne.ai/data-partnerships", "document": "Data partnerships", "question": "ownership", "answer": "stated", "answer_text": "You decide exactly what is shared.", "status": "stated", "retrieved_at": "2026-10-27", "quote": "You decide exactly what is shared.", "text_sha256": "547a1a110d297a3131c92dd36f2596697a441afa9e7cafb4c1bd8352a849aa80" }, { "subject": "Protege", "url": "https://www.withprotege.ai/", "document": "Home page", "question": "route", "answer": "licenses-from-owners", "answer_text": "licenses data from the businesses that own it", "status": "stated", "retrieved_at": "2026-10-08", "quote": "Monetize your existing data assets or content with Protege", "text_sha256": "c8a2a5b19e6f17066344d66e0e157243cc2aec367c748ed3aa69c243e8ad29a3" }, { "subject": "Protege", "url": "https://www.withprotege.ai/", "document": "Home page", "question": "call_data", "answer": "company-data-generally", "answer_text": "names company data generally, calls not singled out", "status": "stated", "retrieved_at": "2026-10-08", "quote": "Protege streamlines access to private and proprietary real-world data across domains.", "text_sha256": "c8a2a5b19e6f17066344d66e0e157243cc2aec367c748ed3aa69c243e8ad29a3" }, { "subject": "Protege", "url": "https://www.withprotege.ai/", "document": "Home page", "question": "asks_for", "answer": "stated", "answer_text": "The Series A extension follows rapid adoption across healthcare, media, audio, motion…", "status": "stated", "retrieved_at": "2026-10-08", "quote": "The Series A extension follows rapid adoption across healthcare, media, audio, motion capture, and more", "text_sha256": "c8a2a5b19e6f17066344d66e0e157243cc2aec367c748ed3aa69c243e8ad29a3" }, { "subject": "Protege", "url": "https://www.withprotege.ai/", "document": "Home page", "question": "door", "answer": "stated", "answer_text": "Contact contact@withprotege.ai", "status": "stated", "retrieved_at": "2026-10-08", "quote": "Contact contact@withprotege.ai", "text_sha256": "c8a2a5b19e6f17066344d66e0e157243cc2aec367c748ed3aa69c243e8ad29a3" }, { "subject": "Protege", "url": "https://www.withprotege.ai/", "document": "Home page", "question": "ownership", "answer": "stated", "answer_text": "while maintaining clear rights protections and provenance", "status": "stated", "retrieved_at": "2026-10-08", "quote": "while maintaining clear rights protections and provenance", "text_sha256": "c8a2a5b19e6f17066344d66e0e157243cc2aec367c748ed3aa69c243e8ad29a3" }, { "subject": "Shaip", "url": "https://www.shaip.com/offerings/speech-data-catalog/", "document": "Speech data catalog", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-08", "quote": "Data Catalogs & Licensing Off-the-Shelf Curated Data. Smarter Models.", "text_sha256": "40021a0701d8a38ced7a5c4cbcca0d92f290d4394a88a1a502072f5a5a2eae86" }, { "subject": "Shaip", "url": "https://www.shaip.com/offerings/speech-data-catalog/", "document": "Speech data catalog", "question": "call_data", "answer": "names-call-audio", "answer_text": "names call center, phone or conversational audio", "status": "stated", "retrieved_at": "2026-10-08", "quote": "Browse by Category Call Centre 55 Datasets", "text_sha256": "40021a0701d8a38ced7a5c4cbcca0d92f290d4394a88a1a502072f5a5a2eae86" }, { "subject": "Shaip", "url": "https://www.shaip.com/offerings/speech-data-catalog/", "document": "Speech data catalog", "question": "asks_for", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-08", "quote": "No answer on the page, which ran to 99,582 characters when read on 2026-10-08.", "text_sha256": "40021a0701d8a38ced7a5c4cbcca0d92f290d4394a88a1a502072f5a5a2eae86" }, { "subject": "Shaip", "url": "https://www.shaip.com/offerings/speech-data-catalog/", "document": "Speech data catalog", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-08", "quote": "No answer on the page, which ran to 99,582 characters when read on 2026-10-08.", "text_sha256": "40021a0701d8a38ced7a5c4cbcca0d92f290d4394a88a1a502072f5a5a2eae86" }, { "subject": "Shaip", "url": "https://www.shaip.com/offerings/speech-data-catalog/", "document": "Speech data catalog", "question": "ownership", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-08", "quote": "No answer on the page, which ran to 99,582 characters when read on 2026-10-08.", "text_sha256": "40021a0701d8a38ced7a5c4cbcca0d92f290d4394a88a1a502072f5a5a2eae86" }, { "subject": "Troveo", "url": "https://www.troveo.ai/business-data", "document": "Business data licensing", "question": "route", "answer": "licenses-from-owners", "answer_text": "licenses data from the businesses that own it", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Troveo matches you with them, anonymizes your data to a documented standard, and licenses it on terms you approve", "text_sha256": "c4fbcd6f4518fe5bbb2b4c13d1aa9b277f026b5c3818ec640ecd62d05ad72055" }, { "subject": "Troveo", "url": "https://www.troveo.ai/business-data", "document": "Business data licensing", "question": "call_data", "answer": "names-transcripts", "answer_text": "names transcripts or customer conversations as text", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Chat & messaging Complete conversation threads with participants and replies intact", "text_sha256": "c4fbcd6f4518fe5bbb2b4c13d1aa9b277f026b5c3818ec640ecd62d05ad72055" }, { "subject": "Troveo", "url": "https://www.troveo.ai/business-data", "document": "Business data licensing", "question": "asks_for", "answer": "stated", "answer_text": "Buyers pay a premium for work they can follow across communication channels, knowledge…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Buyers pay a premium for work they can follow across communication channels, knowledge and code repositories, and operational tools.", "text_sha256": "c4fbcd6f4518fe5bbb2b4c13d1aa9b277f026b5c3818ec640ecd62d05ad72055" }, { "subject": "Troveo", "url": "https://www.troveo.ai/business-data", "document": "Business data licensing", "question": "door", "answer": "stated", "answer_text": "Answer three questions for a directional estimate.", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Answer three questions for a directional estimate.", "text_sha256": "c4fbcd6f4518fe5bbb2b4c13d1aa9b277f026b5c3818ec640ecd62d05ad72055" }, { "subject": "Troveo", "url": "https://www.troveo.ai/business-data", "document": "Business data licensing", "question": "ownership", "answer": "stated", "answer_text": "Troveo licenses it on your behalf under terms that you sign off on; ownership never…", "status": "stated", "retrieved_at": "2026-10-27", "quote": "Troveo licenses it on your behalf under terms that you sign off on; ownership never transfers.", "text_sha256": "c4fbcd6f4518fe5bbb2b4c13d1aa9b277f026b5c3818ec640ecd62d05ad72055" }, { "subject": "Unidata", "url": "https://unidata.pro/datasets/call-center-audio/", "document": "Commercial call center audio dataset", "question": "route", "answer": "sells-own-collection", "answer_text": "sells or collects call and speech data of its own", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Call center dataset containing 13,000+ hours of real-world customer service calls from global call centers", "text_sha256": "eedbfc5373487cb5cbe92535346783f97e1aa7a68c4c84b690008309930b0515" }, { "subject": "Unidata", "url": "https://unidata.pro/datasets/call-center-audio/", "document": "Commercial call center audio dataset", "question": "call_data", "answer": "names-call-audio", "answer_text": "names call center, phone or conversational audio", "status": "stated", "retrieved_at": "2026-10-28", "quote": "real-world customer service calls from global call centers", "text_sha256": "eedbfc5373487cb5cbe92535346783f97e1aa7a68c4c84b690008309930b0515" }, { "subject": "Unidata", "url": "https://unidata.pro/datasets/call-center-audio/", "document": "Commercial call center audio dataset", "question": "asks_for", "answer": "stated", "answer_text": "Metadata (id, company, category, device, OS, city, state, country, duration, wait time…", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Metadata (id, company, category, device, OS, city, state, country, duration, wait time, transcription, AI summary)", "text_sha256": "eedbfc5373487cb5cbe92535346783f97e1aa7a68c4c84b690008309930b0515" }, { "subject": "Unidata", "url": "https://unidata.pro/datasets/call-center-audio/", "document": "Commercial call center audio dataset", "question": "door", "answer": "not-stated", "answer_text": "not stated", "status": "not-stated", "retrieved_at": "2026-10-28", "quote": "No answer on the page, which ran to 10,276 characters when read on 2026-10-28.", "text_sha256": "eedbfc5373487cb5cbe92535346783f97e1aa7a68c4c84b690008309930b0515" }, { "subject": "Unidata", "url": "https://unidata.pro/datasets/call-center-audio/", "document": "Commercial call center audio dataset", "question": "ownership", "answer": "stated", "answer_text": "Data was collected by a partner of Unidata.", "status": "stated", "retrieved_at": "2026-10-28", "quote": "Data was collected by a partner of Unidata.", "text_sha256": "eedbfc5373487cb5cbe92535346783f97e1aa7a68c4c84b690008309930b0515" } ], "sources": [ { "url": "https://defined.ai/partnerships", "label": "Defined.ai, Partnership Programs", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.micro1.ai/data-partnerships", "label": "micro1, Monetize your company's operational data", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.micro1.ai/data-estimate", "label": "micro1, company data estimate", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "not-terms", "why": "the same micro1 page as source 2 under its estimate address; recorded once" }, { "url": "https://www.troveo.ai/business-data", "label": "Troveo, Turn your company data into revenue", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://grepped.ai/business", "label": "Grepped for Business, get a quote for your data", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://nyne.ai/data-partnerships", "label": "Nyne, Data partnerships", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.withprotege.ai/", "label": "Protege, home", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.humannative.ai/", "label": "Human Native, home", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "not-terms", "why": "the read holds Human Native's home page shell only (1,353 characters), with no sentence on what it takes or how" }, { "url": "https://www.withdavid.ai/", "label": "David AI, home", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.kled.ai/", "label": "Kled, home", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "not-terms", "why": "Kled pays individual contributors through its app for their own uploads; it names no route for a business's call or conversation records" }, { "url": "https://aws.amazon.com/data-exchange/providers/", "label": "AWS Data Exchange, data providers", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://data.macgence.com/category/call-center-conversation-speech-datasets", "label": "Macgence, call center conversation speech datasets", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.nexdata.ai/datasets/speechrecog", "label": "Nexdata, speech recognition datasets", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://unidata.pro/datasets/call-center-audio/", "label": "Unidata, call center audio dataset", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.shaip.com/offerings/speech-data-catalog/", "label": "Shaip, speech data catalog", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.futurebeeai.com/", "label": "FutureBeeAI, home", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.appen.com/off-the-shelf-datasets", "label": "Appen, off-the-shelf datasets", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://www.lxt.ai/data-collection/", "label": "LXT, data collection services", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "primary-provider-own-site", "status": "read" }, { "url": "https://datarade.ai/data-products/call-transcription-dataset-usa-real-customer-conversation-wiserbrand-com", "label": "Datarade, WiserBrand call transcription dataset (USA)", "license": "quoted for reporting from the publisher's data partnership, speech dataset and data marketplace pages", "class": "secondary", "status": "not-terms", "why": "a Datarade listing page, admitted by the charter for a seller's name and that per-record licences exist; it is not an organisation's own page" } ], "methodology": "Each organisation's own data partnership, speech dataset and data marketplace pages were read through estate-fetch and stored whole (sha256 on every row). For every page, five questions were answered from its own words: how it takes the data, whether it names call or conversation audio, the data it names, in its words, how an owner gets in, what it says about ownership. Every stated answer carries the sentence it rests on, checked against the stored text; 'not stated' means the page read does not address the question. A organisation with several pages reads 'varies' where they disagree. 15 organisations, 15 pages.", "embed": "
5 of 15 organisations whose pages we read license data from the businesses that own it, read 28 October 2026.
Who takes call center audio and transcripts, sellcallcenterdatatoai.com
" }